Delivery Policy

(Within West Malaysia, Sabah and Sarawak)

All products purchased from Relaf are available for delivery.

Delivery is typically made within 7 to 14 business days for West Malaysia and 21 to 30 business days for East Malaysia after we accept your order, but subject to the stock availability, delivery location and size of the product.

Signature upon delivery is required for all deliveries. If no one is available to receive and acknowledge the package at the time of delivery, we will arrange a second delivery with you. Each subsequent re-delivery will be charged an additional delivery fee depending on the item purchased.

It is necessary for you to provide a complete shipping address where someone is available to receive and acknowledge the package. We do not deliver to P.O. Box addresses.

If you return the package without considering the above conditions, you are responsible for paying the cost of the second delivery.

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